1. Data Controller

SMART PROCESS MANAGEMENT S.L. is the controller of your personal data and informs you that it will be processed in accordance with current data protection regulations: Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

2. Purpose of Processing

The personal data we collect will be used for the following purposes:

  • Manage information and contact requests received through the Website.
  • Respond to communications you send us.
  • Send commercial communications (if you have given explicit consent).
  • Comply with legal and tax obligations.

3. Legal Basis for Processing

The legal basis for processing your data includes:

  • Your consent for informational and marketing communications.
  • Performance of a contractual relationship when a relationship with the company is initiated.
  • Compliance with legal obligations.

4. Data Recipients

Data will not be transferred to third parties unless required by law or necessary to fulfill the purpose of processing (for example, technology or administrative providers). In such cases, appropriate data protection will be ensured.

5. User Rights

You have the right to:

  • Request access to your data.
  • Rectify inaccurate data.
  • Request erasure when the data is no longer necessary.
  • Request restriction of processing.
  • Object to processing for legitimate reasons.
  • Request data portability.

You can exercise your rights by sending a request to smartpm@smartpm.es or to the registered address indicated above, accompanied by a copy of your ID or another valid identifier.

If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD).

6. Data Retention

Data will be retained for as long as necessary to fulfill the purpose for which it was collected and while there is a legitimate interest in processing, as well as to comply with legal obligations.

7. Security Measures

SMART PROCESS MANAGEMENT S.L. has adopted the technical and organizational measures necessary to ensure the security and integrity of your data, in accordance with GDPR and LOPDGDD requirements.

8. Cookies

The Website may use its own or third‑party cookies for technical, analytical or advertising purposes. The use of cookies is detailed in a Cookie Policy accessible from the Website.